Overview
On March 8, 2022, Spotify experienced a global outage, disrupting service for over 2.9 million users. The outage lasted approximately two hours and affected users’ ability to stream music and podcasts on the platform.
Technical Details
The root cause of the outage was related to cloud-hosted service discovery systems, which manage user access to Spotify’s services. A failure in this system triggered the widespread service disruption, preventing users from logging in and accessing their favorite content.
Impact
- User Disruption: Over 2.9 million users were unable to access Spotify, sparking complaints worldwide.
- Service Recovery: After two hours, the technical issue was resolved, restoring access to Spotify’s streaming services globally.
Lessons Learned
This incident highlighted the vulnerability of large-scale streaming services reliant on cloud-hosted systems and the need for improved redundancy to prevent such outages.
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